Administration guidance

Configure approval controls

Route requests to accountable approvers using the supported authority configuration.

FOR
Organisation administrator, Approver, Finance
OUTCOME
Use RAQOZ to route requests to accountable approvers using the supported authority configuration.

Before you begin

  • Organisation administrator access, or another role explicitly permitted for the setting.
  • The organisation has agreed the control or operating decision before configuration.

Guidance

  1. 1

    Document the organisation's authority model before configuring it.

  2. 2

    Configure the available value and organisational conditions and assign eligible approvers.

  3. 3

    Keep requester and approver responsibilities separated.

  4. 4

    Test representative cases before treating the route as ready for live use.

Evidence RAQOZ retains

  • Approval-control configuration
  • Assignments and policy context
  • Test or simulation results

Common issues

A configuration change behaves differently than expected.

Review scope, effective date, inheritance and status. Use a representative test or no-write simulation before activating a policy change.

A prior transaction appears to use an older rule.

That may be correct. Effective-dated versions preserve the policy context used at the time instead of rewriting history.

Related articles

Last reviewed 2 September 2026. Review against the current production release before relying on exact screen behavior.